FAQ | TOMY

Holiday Shipping Note: For delivery before December 25th, standard orders must be received by end of day December 11th and express orders must be received by end of day December 16th. Have a happy holiday!!

Frequently Asked Questions

By law we are required to collect sales tax on items being shipped to the states of Iowa and Illinois. Iowa residents must pay 7% and Illinois residents must pay 6.25%. Sales tax for Illinois residents (only) is calculated on both the product and the shipping charges.

We use a secure server to protect your ordering information as it comes to us via the Internet. All information entered in the checkout section of our online store (such as name, address and your credit card number) is encrypted with Secure Sockets Layer (SSL). This ensures you are in direct communication with TOMY.com.

Your credit card will be charged for the correct amount only when your order is released for shipment. 

Note: This policy also includes Preorder items.

At this time, we are only able to accept online payments for products available at TOMY.com.

TOMY.com accepts VISA, MasterCard, Discover and American Express for payment of your order.

Last Day to Order! Holiday Shipping Schedule

December 6, 2020 - Canada Orders

December 11, 2020 - Last Day for Ground Shipments

December 16, 2020 - Last Day for 2nd Day Shipments

December 17, 2020 - Last Day for Next Day Shipments