FAQ | TOMY

Holiday Shipping Note: For delivery before December 25th, standard orders must be received by end of day December 11th and express orders must be received by end of day December 16th. Have a happy holiday!!

Frequently Asked Questions

Thanks for your interest in our company and our products; however, at the present time, TOMY is not accepting unsolicited inventor submissions.

We would be happy to assist you! You can email us at any time at consumer@tomy.com or visit our Contact Us page for an easy to use form. 

You can also feel free to call us at 1-800-704-8697 during normal business hours: Monday - Friday 7:30am - 4:00pm Central Time. 

Holiday Hours:  Closed:
Monday December 23 to Wednesday December 25   
Wednesday, January 1