FAQ | TOMY

Frequently Asked Questions

Use the numbers on NURSH’s outer shell and the lines on the silicone pouch to determine liquid volume. There are both milliliter and ounces on the shell to help all humans everywhere.

NURSH has lines that go all the way around the silicone pouch indicating the volume of liquid. The numbers listed on the hard shell indicate the quantity.

The lines on the pouch correlate to the measurement numbers on the shell.

Yes, replacement nipples and pouches are both available.

It is kind of like Trolls… so many colors!!! Mix and match to your heart’s content.

Microwave, yikes! We do not recommend putting our bottle in the microwave. We recommend using a bottle warmer. Give Boon's ORB bottle warmer a try.

We recommend using ORB to warm your NURSH bottles… Obvi. When warming 4 ounce bottles, remove the collar and nipple and use the lift-out basket for warming. Since silicone is a natural insulator, warming temperatures may be longer than with standard plastic bottles. To prevent injury, always shake bottle well, and test temperature of contents before giving bottle to your child.

Thanks for purchasing a FLAIR highchair! Recently, the testing standards for highchairs changed, requiring us to reduce the adjustability of our chair. We apologize for any inconvenience this may have caused.

Unlike Comotomo, the NURSH system has reusable silicone drop-in pouches. This revolutionary bottle design features a silicone pouch that collapses as your little one drinks, without allowing gas-inducing air back in. There are no complicated valves and vents. Also, unlike Comotomo, the only thing your milk comes in contact with is 100% silicone.

The safety standard for High Chairs (ASTM F404) requires that the warning statement must be placed in a location that is visible by the caregiver while placing the occupant into the high chair.

To collapse the legs, gently pull up from the center of each leg to release from locked position, and then fold them in toward the center of the tub. 

Any available instructions are located in the Product Documents section in the lower left-hand corner of the individual product page.  

If you are unable to locate the instructions you are looking for, We would be happy to assist you. You can email us at any time at help@tomy.com or visit our Contact Us page for an easy to use form. 

You can also feel free to call us at 1-800-704-8697 during normal business hours: Monday - Friday 7:30am - 4:00pm  Central Time. 

We would be happy to assist you! You can email us at any time at consumer@tomy.com or visit our Contact Us page for an easy to use form. 

You can also feel free to call us at 1-800-704-8697 during normal business hours: Monday - Friday 7:30am - 4:00pm Central Time.    

We would be happy to help! If you have a question about an order you placed online at TOMY.com, please contact our Consumer Service team. 

You can call us at 1-800-704-8697 during normal business hours: Monday - Friday 7:30am - 4:00pm Central Time.    

You can also email us at any time at consumer@tomy.com or visit our Contact Us page for an easy to use form.